Work

Not Having A Car

6 April, 2019

We checked out a Zipcar and drove it to Jamestown RI on Thursday to visit the in-process refit of Confetti, my father-in-law Ron’s boat. Beautiful weather, lovely day for a drive, and I find I actually enjoy driving more than I used to mostly because I never do it I think.

On the way back Friday morning, I found myself reflecting on how easy the whole process has become. If I decide I need a car for some reason, I can reserve one within two or three hours of needing it. I walk up to the car with my special card, the car reads the card, lets me in, and off I go with it. I have no idea why the big car rental companies haven’t adopted the same model, honestly — why do I need 15-30 minutes of human interaction for something that is apparently possible with a few clicks on a website?

It’s true that Zipcar is expensive — we spent $100 for the privilege of taking this car to Rhode Island overnight and returning it the next morning. Compared with the actual cost of owning, insuring, and parking a car in Boston, however, it’s a serious bargain. And that doesn’t factor in the time and worry that come along with owning something (you may own things, but they also own you).

I guess our recent decision to rent rather than buy in Boston is based on the same logic. I like being unencumbered, even though in America it is costlier than owning a place. (This is not true for example in Europe, where there is no subsidy to the home-building industry in the form of a mortgage interest tax deduction, and as a result many more people rent.) I wonder if one day renting an apartment will be as easy as checking out a Zipcar? Will the differences between a hotel and an apartment and a house continue to blur?

Now that I think of it, we’re going through the same thing in our Boston office at Red Hat right now. We’ve been blessed with strong growth there, which means that we are outgrowing our current space, and that means that some of us — managers like me, in particular, who spend much of their time on the phone anyway — will switch to “mobile desks.” This doesn’t mean the desk is actually mobile, which is too bad because that would be hilarious. (Especially if motorized… imagine managers wheeling around the office while talking on the phone…) What it means is that there are decent well equipped desks available in the office that no one can “own.” You just walk up to the thing and use it, and leave it clean when you’re done. I’m actually looking forward to this because it will mean I can’t pile useless junk on my desk.

I guess what all of this leads me to is, isn’t it interesting that I am moving into a world where there are fewer and fewer barriers to me moving around as much as I like, wherever I like? And what exactly is it that is making that possible or comfortable or desirable even? Is it that I have a strong network of “neighbors” that I do neighborly things with, online? Is it just that transaction management is so much easier in a computerized world?

What I find even more interesting is that the moment all this is happening is the same moment we find reactionary forces trying to rebuild the old walls around “nations” and “cultures.” I wonder if there is a measurable difference in car ownership rates, between folks who want more walls, and folks like me who want fewer?

No Points For Busy

1 April, 2019

I have become a regular reader of Seth Godin’s blog, partly just because he actually posts something every day and partly because some of those things are truly awesome.

Yesterday’s entry falls in the latter category. You can read it there but the gist is:

Points for successful prioritization. Points for efficiency and productivity. Points for doing work that matters.
No points for busy.

I need to do a better job of remembering this…

Cleaning The Machine

27 March, 2019

I should have cleaned my espresso machine this weekend. I normally do without fail every other weekend, but I got wrapped up in this Hackathon and failed to prioritize it. Result: my espresso this week doesn’t taste as good as usual. It’s not that big a deal, but it builds up, and as stale flavors increase in the coffee it becomes more and more noticeable — and makes me more and more annoyed with myself for not following my usual routine.

My dad used to quote famous pianist Artur Rubinstein on this — it went something like

If I miss a day of practice, I know it.
If I miss two days, the critics know it.
If I miss three days, my audience knows it
(Turns out this was probably either Franz Liszt or Anton Rubinstein, hilariously, and is nowhere attributed to Artur Rubinstein who was not related to Anton. Dad was not one to let silly facts get in the way of a good story.)

Anyway something similar applies to the coffee machine: The longer I go past the regular cleaning date, the more people can tell the coffee has nasty stale overtones.

Unsurprisingly, I am going to use this as a metaphor for life. People require regular maintenance, cleaning, and refreshing. If they don’t get it their work becomes stale and unpalatable. I’m pretty good about remembering to provide this kind of thing for the folks who work for me, but not so good about providing it for myself. Not that I don’t take plenty of vacations (I am famous for this), but between them I have a bad habit of just never stopping.

There are so many things to do, and so little time to do them in…

The Playing Field

25 March, 2019

I spent the weekend at a Hackathon. I mean fortunately I didn’t spend the entire weekend there, unlike the participants who actually in fact did spend the weekend trying to produce some decent code, taking catnaps on the floor in between work sessions. No, I am much too old to do any productive work this way, but I did spend a lot of time there talking to some very smart young people who were trying to solve interesting problems and competing to win prizes. My employer Red Hat was one of the sponsors of the event, called Tech Together, and from our standpoint it was a great success — we have signed up I believe five interns for this summer, possibly more, and we learned a lot about how to make the event more successful for us in the future.

The interesting thing about this particular Hackathon is that it was restricted to people who prefer to be referred to as “she/her.” There are lots of good reasons to have a Hackathon so devised, an important one being that young people who prefer the same pronoun I do (“he/him”) are so goddamned obnoxious and horrible in large groups. (I say “are” without speculation as to the reason why, although being a staunch relativist I think it’s mostly just the way us he/hims are socialized.) At any rate, Hackathons restricted to she/hers provide participants a way to work in groups, learn, and compete without some he/him dominating the conversation, keyboard-barging, and otherwise impeding the group dynamic. The teams involved actually do write useful code and solve interesting problems, and my guess is they become more confident in their own abilities and meet a bunch of other interesting people taking a similar path in life.

There was one aspect of Tech Together that struck me as problematic, though, and to be honest I’m not quite sure what to make of it. The point of a Hackathon, for the participants at least, is to compete to win prizes. Some of the prizes are quite substantial — Microsoft gave away like 5 X-Boxes, for example — and worth competing for. Yet I found Tech Together’s overall vibe, from the name on down, was mostly about inclusiveness and “Isn’t this great that we’re all here together you are all so amazing.” It very much did not feel like it was about “Our team is going to kick all your asses and win this thing.” I think we can take it as a given that she/hers are every bit as competitive and even cutthroat as he/hims, so why sublimate the competition part? I suppose it is a natural consequence of trying to make the event a protected space, which is absolutely a good thing… but could we have a protected space, that nonetheless still has a little ass-kicking going on inside it?

I think what I mean to say here is that finding the right approach to rectify an imbalance — like the ridculous “she/her” deficit in tech — is subtle. You have to provide a space where people can achieve, without feeling like their achievement was only made possible by having the space. To that end, I’d like to see a little more explicit acknowledgement or even encouragement of the competitive aspect of Tech Together. Let the winners come away feeling like they have triumphed; it will make the losers leave determined to return the next year and crush everything in their path.

Not Ranting

20 March, 2019

I have a few pent-up rants that I keep thinking about posting here, but every time I go to launch into them I remember that there are at least one or two people who actually read this thing. Ranting will make me feel better, but will it help them or resonate with them? Unlikely, I think.

(I will happy to rant to any of you in person about our annoying landlords or any number of other subjects any time you like, but let’s put that off for now.)

What prompted me to write about this was a meeting I was in yesterday in which a very knowledgeable person whom I respect took up most of everyone’s time with a predictable rant on an unsurprising topic. Nothing he said was wrong, or even exaggerated (much), but it did not in the end serve any purpose. So why did he do it? Frustration? Hope for a solution to magically appear? An evil desire to waste fifteen minutes of everyone’s time for no reason?

All of these are part of our motivation when ranting or snarking or being generally counterproductive, but the primary driver is always a search for connection. A sufficiently succinct and powerful description of how desperately fucked up things are, with no apparent solution, brings commiseration and hence camaraderie. Rants are not requests for solutions or advice, they are attempts to bond. Sometimes, they work; sometimes they work too well and political parties are formed out of them. What is a Trump rally, after all, if not a large-scale rant?

The problem with bonding over ranting, though, is that agreement on the problem does not constitute agreement on the solution, or maybe more importantly agreement to help work on the solution. Identifying a problem and proposing an approach to solving or at least reducing it is a Better Thing To Do, in all respects, than uncorking a full-scale diatribe. Unfortunately it’s also hard, and it immediately opens the proposer up to criticism, bike-shedding, and all sort of other evils.

I am as guilty of ranting or, perhaps worse, corrosive off-hand snark as anyone in my industry. I am however trying to be better — I’ve resolved this year to at least pause and try to think of a better approach before launching into a full-scale airing of grievances. I don’t know if this will make me any more effective — maybe people will just stop listening to me — but I’m pretty sure it will make me happier.